Legal

Privacy

Automatic recording of non-personal information

During a visit to the site, certain non-personal information, such as browser type, IP address and platform and cookies may be stored on your computer’s hard drive. This is only done to better match our site to the needs of returning visitors.

This information and these cookies are not used to track individual visitors’ surfing behaviour on other websites. Internet browsers such as Microsoft Internet Explorer, Google Chrome or Mozilla Firefox allow you to block the use of cookies, to receive a warning when a cookie is saved or to subsequently remove cookies from your hard drive. To do this, please consult your internet browser’s help function.

All information relating to visitors’ surfing behaviour may be processed by Vanden Broele Publishers to create anonymous statistics or logs. However, this information will never be analysed on an individual or personal level. This information is not disclosed to third party organisations.

 

Registration of personal data

Information request: 

If a visitor of the website wishes to obtain further information about Vanden Broele Publishers or about a specific product, the following information is requested in order to contact the interested party:

  • Company / Organisation
  • Surname and first name
  • Title
  • E-mail address
  • Questions and comments
The visitor may also provide additional information. However, filling in those fields is not mandatory. 

Placing orders:

When placing orders via the website, the following information is requested, to be able to complete the order:
  • Company / Organisation
  • Surname and first name
  • Title
  • E-mail address
  • Questions and comments

The person placing an order may also provide additional information. However, filling in those fields is not mandatory.

 

Processing your personal information

Vanden Broele Publishers undertakes to comply with the Belgian Decree of December 8, 1992 regarding the protection of personal information, with regards to processing personal information, as amended by the Act of December 11, 1998.

This Act can be consulted online at http://www.privacycommission.be/en.

 

Purpose of storing personal information

Your information will only be used by Vanden Broele Publishers to keep you informed about our editions and activities.

 

Access to and correction of your information

In accordance with the Decree of December 8, 1992 regarding the protection of personal information, you may access and, if necessary, correct the information that relates to you. You can request this information via the general contact details of Vanden Broele Publishers, as found on our website.

After verifying your identity, we will communicate the information that we have at our disposal as quickly as possible. If certain information needs to be amended, you can always provide us with your corrections.

Disclaimer

The use of this website implies that you accept the following conditions

1. Access to the website

Vanden Broele Publishers does everything possible to ensure access to its website (via all of its domains) 24 hours a day 7 days a week, however it cannot provide any guarantees with regard to this access.

This website may be temporarily inaccessible, particularly during maintenance, defects or for other technical reasons.


2. Intellectual rights

All elements of this website are protected under the copyrights held by Vanden Broele Publishers. These protect both the structure, content and graphic representation.


3. Liability

Vanden Broele Publishers cannot be held liable for the inaccessibility of its website nor for any resulting consequences, due to the reasons mentioned in Section 1.

The information, products and services mentioned on this website may contain technical and content-related errors. Vanden Broele Publishers does everything possible to prevent errors, but cannot guarantee the correctness of the information displayed on the website.

Vanden Broele Publishers cannot be held liable for any temporary or permanent damages caused to the data or IT infrastructure of the user while accessing the website.

Vanden Broele Publishers cannot be held liable for any transfer of viruses via this website. Vanden Broele Publishers cannot be held liable for third-party breaches into its IT systems and any subsequent data leaks.


4. Hyperlinks

Vanden Broele Publishers cannot be held liable for the contents of web pages to which reference is made and that fall outside of the above-mentioned domains. The content of those websites is the responsibility of the owners of those web spaces.


5. Applicable Law and Competent Court

All disputes related to or resulting from (the use of) the website will be exclusively governed by Belgian law and the Court of First Instance of Bruges, the Commercial Court of Bruges and the Justice of the Peace of Bruges will have exclusive competence.

Should you disagree with the contents of these general conditions, your only redress is to cease the use of the website.


Conditions

The buyer will need to accept the following 'General Conditions of Sale’ without reservation if the digital Purchase Order is to be valid. Different or contrary conditions of the Client, even those mentioned on his Purchase Orders or other documents will be deemed not to have been written, except if they were expressly accepted by Us in writing, in which case they shall only be valid for the contract to which they apply. Under no circumstances can our failure to reject different conditions be construed as an acceptance of said conditions.

All questions relating to these conditions may be addressed to Vanden Broele Publishers via the general contact details mentioned on this website.

 

Protection of Your Data

Upon placing an order, the address details of the Client are entered into an automated address file. This address information is only intended to be used by Vanden Broele Publishers and is not disclosed to third parties. In accordance with the Decree of December 8, 1992, the Client has the right to access and correct the information about him, at all times.

Cf. also the privacy clause on this website.

 

Prices

All prices mentioned on this website include VAT and delivery costs, unless otherwise mentioned. The prices are expressed in Euros.

The prices are valid on the day that the website is visited. These may be adjusted on the website without prior notification.

 

How to place an Order

Visitors of the Vanden Broele Publishers website can place an order by going through the following steps. This is the only way a valid digital Purchase Order can be drawn up.

- Selection of the product 
Each product has an information sheet containing more information about the product. All products offered on the website are described in good faith and as truthfully as possible. The product can be ordered by clicking on the link 'Order'.

 
- Number of copies
When ordering, you can choose the number of copies you wish to order. The default number of copies is '1'.

 
- Identification of the visitor 
At the end of the ordering procedure for your selected product, the buyers need to identify themselves in order to purchase the products in their basket. For certain fields, an error message appears if the wrong or incomplete information is provided. The order is completed after you click on 'Submit'. In this stage of the ordering procedure, all the information can still be altered, or the order can still be canceled (by clicking on 'Cancel').

 
- Confirmation of your payment 
At the end of the ordering procedure, a confirmation of the order is displayed. The buyer will also get a confirmation message by e-mail, which will be sent to the e-mail address provided during the ordering procedure.

 

Payment

Payment of the order shall occur after receipt of the invoice. The invoice will be provided to the Client, together with the products ordered.

Unless otherwise agreed, all invoices are payable within thirty calendar days following the invoice date.

If payment does not occur within this period, either an interest rate for tardy payments of 1.5% per month shall be applied automatically and without the need for a notice of default, to be calculated from the invoice date with a minimum of € 2, or the legal interest rate shall be applied, as determined in accordance with art. 5 of the Act of 02 AUG 2002 regarding tardy payments in commercial transactions, whichever is higher.

Moreover, in the event of tardy payments, the invoice amount shall be increased by a fixed sum of 20% in damages, with a minimum of € 150, notwithstanding the right of obtaining fair damages for any collection costs incurred, in accordance with art. 6 of the Act of 02 AUG 2002 regarding tardy payments in commercial transactions.

 

Term of Delivery

We cannot provide any form of guarantee with regard to the term of delivery mentioned. Delays cannot, under no circumstance, lead to the payment of damages or the dissolution of an agreement.

 

Damage and Loss of the Product

In accordance with the Belgian Act of July 14, 1991 regarding commercial practices and the protection of consumers, the liabilities resulting from damages and loss will be borne by the Selling Party.

Vanden Broele Publishers guarantees that the products and accessories will be delivered in good condition. Any damages must be determined upon receipt and communicated in writing to Vanden Broele Publishers within eight days, otherwise the Client will be deemed to have accepted the shipment as a whole. Vanden Broele Publishers undertakes to replace any damaged copies by undamaged ones, free of charge.

 

Cancelling Orders

Orders may be cancelled within 10 calendar days after the date upon which the order is placed. In case of cancellation, the Client will pay a fixed sum in damages equal to 15% of the value of the order.

 

Right to Relinquish the Contract

In accordance with the Belgian Act of July 14, 1991 regarding commercial practices and the protection of consumers, the buyer, in his capacity of consumer, has a period of 7 working days, starting from the date of delivery of the shipment, to notify the Company that he wishes to relinquish his purchase.

This notification can be given via e-mail, fax or registered letter.

The Buyer will send the product(s) involved back within 3 working days after sending the e-mail, fax or registered letter in which he mentions that he relinquishes the purchase.

Vanden Broele Publishers will repay the amount of the shipment after receiving the returned product(s), provided that the product(s) is/are in perfect condition.

The shipping costs incurred for returning the product(s) will be borne by the Buyer, except in the case of improper delivery.

 

Duration and Termination of Subscriptions

Subscriptions to magazines will have a duration of one year and will then be tacitly renewed for a period of one year, except if a written termination is provided at least one month before the contractual period expires. However, the Client will still be required to pay for the last applicable period, despite the written termination notice.

Subscriptions to fixed-leaf publications may be terminated at all times in writing. Returning a book that was delivered does not constitute termination. The termination only goes into effect as of the next publication to appear in the series of fixed-leaf books. As such, the Client is required to pay for any publications that were delivered prior to the termination.

Subscriptions to supplements to loose-leaf works may be terminated at all times in writing. Returning a supplement that was delivered does not constitute termination. The termination only goes into effect as of the next supplement to be published. As such, the Client is required to pay for any supplements that were delivered prior to the termination.

Subscriptions to digital products may be terminated at all times, however not before the first anniversary of the contract. The termination will enter into force as of the first day of the next quarter. Despite the termination, the Client is required to pay the invoice relating to the last quarter.

 

Liability

Except under the explicit agreements entered into by Vanden Broele Publishers in accordance with these General Conditions, the liability of Vanden Broele Publishers is limited to liability that is mandatory by law. Vanden Broele Publishers cannot be held liable for circumstantial damages such as loss of data, unavailability of data, loss of revenue, loss of profits or increases in general costs. Moreover, Vanden Broele Publishers cannot be held liable for defects directly or indirectly caused by any acts from Clients or third parties, regardless of whether these are the consequence of a mistake or negligence. If Vanden Broele Publishers is found to be liable, Vanden Broele Publishers is only required to replace the goods and, if this is not possible, repay the price of the goods. 

 

Renting out or reproducing Products

Any form of renting or lending out of sold goods without prior written authorization from Vanden Broele Publishers is prohibited. Vanden Broele Publishers will only grant its authorization if the Client demonstrates that the products are rented or lent out for educational or cultural, non-commercial purposes and that the Client is officially authorised to do so by the Government. If the client rents or lends out sold goods without prior written authorization from Vanden Broele Publishers, he is required to pay € 250 in damages per infraction, automatically and without the need for a notice of default, without prejudice to the right of Vanden Broele Publishers to demand for higher damages or apply additional sanctions.

Except in the cases provided by law, the sold goods and their contents may not by reproduced, translated, adjusted or stored in any way or form, either in whole or in part, nor can the sold goods and their contents be communicated or transferred to the public, either in whole or in part, in any way or form (such as, but not limited to, in electronic or mechanical form) without prior written authorization from the party holding the copyrights or Vanden Broele Publishers.

 

Competent Courts

Any disputes arising between Vanden Broele Publishers and the Client will be presented to the courts of Bruges. All contracts will be governed by Belgian law.
    
    

Contact

Vanden Broele Publishers can always be contacted using the contact details below: 

Vanden Broele Publishers
Stationslaan 23 
8200 Brugge 
Tel +32 50 64 28 00 
Fax +32 50 64 28 08 

contact@vandenbroele.be
Company Registration Number: 0451.355.351 Comm. Registry of Bruges